Terms of Service

Last updated: 2026-05-25. These terms are a working draft. They have not yet been reviewed by counsel. Read them that way. The substantive commitments and disclaimers below are the operating posture today; the legal phrasing will be tightened in a subsequent counsel-reviewed revision.

1. Acceptance

By creating an account, subscribing, or using the platform you agree to these Terms. If you are using the platform on behalf of an organisation, you represent that you have authority to bind that organisation, and "you" in these Terms refers to that organisation.

If you do not agree to these Terms, do not use the platform.

2. The service

ChiefAIA is a software platform that helps you ("the tenant") produce applications. You bring a brief, ideas, and uploads; the platform runs an opinionated pipeline of AI agents that produces specifications, designs, information-architecture outputs, and code. The applications the platform generates are designed to run on infrastructure you control. We do not host the end-user data of those applications. See the Privacy Policy for what we do hold.

3. Subscription, billing, and cancellation

Subscription only. The platform is sold on a recurring subscription basis. We do not sell perpetual licences. Subscription tiers, included quotas, and prices are listed on the pricing page; the operating model is Claude Max underlying for the paid tiers as of the last-updated date.

Billing. All charges are processed by Stripe. By subscribing you authorise recurring charges to the payment method on file in accordance with the cadence shown at purchase (monthly or annual). Charges are exclusive of any sales tax, VAT, GST, or other transactional tax, which will be added where the law requires.

Renewal. Subscriptions renew automatically at the end of each billing period until cancelled.

Cancellation. You may cancel at any time from your account settings. Cancellation takes effect at the end of the then-current billing period; you retain access through that period. We do not refund the unused remainder of a paid period except where local consumer law requires it.

Refunds. Outside the consumer-law cases above, fees paid are non-refundable. If the platform is materially unavailable for a prolonged period under our control, we will apply a service credit at our discretion against the next invoice.

Failed payments. If a charge fails, we will retry per Stripe's default retry policy and notify you. If the failure is not resolved within a reasonable cure period, we may suspend the subscription and, ultimately, terminate it under Section 9.

4. Licence and ownership

Platform licence to you. Subject to these Terms, we grant you a non-exclusive, non-transferable, revocable licence to access and use the platform for the term of your subscription, solely for your internal business purposes (or, for an individual subscriber, your own purposes).

Your data and your outputs. You retain ownership of:

• The inputs you provide (briefs, ideas, requirements, design uploads).
• The specifications, designs, and information-architecture outputs the pipeline produces from those inputs.
• The application code the pipeline generates.

We claim no ownership interest in any of the above. You grant us a limited licence to your inputs and outputs solely to operate the platform — to run the pipeline, store the artifacts on your behalf, provide them back to you, and improve the platform's robustness in ways that do not require us to expose your data to other tenants.

No model training on your data. We do not train models on your project artifacts. Subprocessor LLM providers (see the Privacy Policy) operate under their own terms with respect to inputs we send them; where commercially available we use the providers' "no-training" mode for tenant traffic.

Reservation. All rights not expressly granted are reserved by their respective owner.

5. Acceptable use

Your use of the platform is subject to the Acceptable Use Policy ("AUP") at /legal/aup. The AUP is incorporated into these Terms by reference. A material breach of the AUP is a material breach of these Terms.

6. Your responsibilities

• Account security. You are responsible for safeguarding the credentials used to access your account and for all activity that occurs under it.
• Lawful use. You are responsible for ensuring that your use of the platform — including the briefs you submit and the applications you generate and deploy — complies with the laws that apply to you.
• Customer infrastructure. Because the applications you generate run on infrastructure you control, you are responsible for the security, availability, and compliance posture of that infrastructure, including the handling of end-user data within it.
• Backups. While we retain your project artifacts under the retention rules in the Privacy Policy, you should keep your own copies of anything you cannot tolerate losing.

7. Confidentiality

Each party will protect the other's confidential information with at least the same degree of care it uses to protect its own confidential information of like kind, and not less than a reasonable degree of care. Tenant project artifacts and inputs are your confidential information. The platform's internal architecture and unreleased features are our confidential information.

8. Warranties and disclaimers

Limited platform warranty. We will provide the platform with commercially reasonable care and skill. We will not knowingly introduce malicious code into the platform.

EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS. AI-GENERATED OUTPUTS — INCLUDING CODE — MAY CONTAIN ERRORS, OMISSIONS, OR INSECURE PATTERNS; YOU ARE RESPONSIBLE FOR REVIEWING AND TESTING THEM BEFORE USE IN PRODUCTION.

Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions the exclusions above apply only to the extent permitted by law.

9. Suspension and termination

We may suspend or terminate your access for material breach of these Terms or the AUP, for non-payment, for risk to other tenants or to the platform, or where required by law. Where practicable we will give notice and a cure window before suspension or termination; where the breach is severe (illegal use, abuse, security risk) we may act immediately.

You may terminate at any time by cancelling under Section 3.

On termination: your access ends; your artifacts are retained for the post-cancellation window described in the Privacy Policy; mutual obligations that by their nature should survive (confidentiality, indemnity, liability limits, governing law) survive termination.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY IS LIABLE TO THE OTHER FOR (A) ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; OR (B) LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR ANTICIPATED SAVINGS, EVEN IF ADVISED OF THE POSSIBILITY.

EACH PARTY'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS IS CAPPED AT THE TOTAL FEES YOU PAID TO US FOR THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

The cap does not apply to: a party's indemnity obligations under Section 11; a party's confidentiality breach involving the other's confidential information; fees you owe us; or liability that applicable law forbids excluding.

11. Indemnity (mutual)

By us. We will defend you against any third-party claim alleging that the platform, as provided by us and used as permitted by these Terms, infringes that third party's intellectual-property rights, and pay damages finally awarded against you on such a claim by a court of competent jurisdiction (or amounts agreed in settlement we approve). This duty does not apply to claims arising from your inputs, your outputs, your modifications, or your combination of the platform with third-party software not supplied by us.

By you. You will defend us against any third-party claim arising from your inputs, your generated outputs once deployed, your use of the platform in violation of these Terms or the AUP, or your handling of end-user data on your own infrastructure, and pay damages finally awarded against us on such a claim (or amounts agreed in settlement we approve).

The indemnified party must give the indemnifier prompt notice, reasonable cooperation, and control of the defence; the indemnifier will not enter into a settlement that admits liability or imposes obligations on the indemnified party without consent.

12. Governing law

These Terms are governed by TBD law (operator-selected; to be filled in the counsel-reviewed revision), without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

13. Dispute resolution

Informal resolution. Before filing a formal claim, the parties will attempt to resolve any dispute in good faith for at least thirty (30) days after written notice describing the dispute.

Forum. Subject to any mandatory consumer-protection rules in your jurisdiction, any dispute that is not resolved informally will be brought exclusively in the courts of TBD (matching Section 12, to be filled in the counsel-reviewed revision).

Equitable relief. Each party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual-property or confidentiality interests without following the informal-resolution process.

14. Changes to these Terms

We will update these Terms when our practices or the law changes. Material changes will be announced in-product and by email to tenants on file at least thirty (30) days before they take effect (except where a shorter notice is required to comply with law). Your continued use after the effective date constitutes acceptance.

15. Miscellaneous

• Entire agreement. These Terms, together with the Privacy Policy and the AUP, are the entire agreement between you and us regarding the platform.
• Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms to a successor in a merger, acquisition, or sale of substantially all assets.
• No waiver. Failure to enforce a provision is not a waiver.
• Severability. If a provision is held unenforceable, the rest of these Terms remain in effect.
• Force majeure. Neither party is liable for delays or failures caused by circumstances beyond its reasonable control.
• Notices. Notices to you will be sent to your account email; notices to us will be sent to [email protected].
• Headings. Headings are for convenience and do not affect interpretation.

16. Contact

• General questions and notices: [email protected]
• Privacy questions: [email protected]
• Abuse reports: [email protected]

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This document is a working draft. It has not been reviewed by counsel. Substantive accuracy of the operating-posture statements above is the responsibility of the platform; legal sufficiency of the phrasing is pending counsel review.